LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We handle your account details, payment history and personal information with the same care you'd expect from a platform built for Indonesia. This policy explains exactly how we...

Data SecurityPayment PrivacyAccount ProtectionTransparent PracticesYour Rights
fantasibet Your Data. Your Control. Our Commitment.

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours.

Account Settings

Review and update your personal information anytime from your account dashboard. Control what data you share with us.

Data Requests

Request a copy of your data or ask us to delete your account. Submit requests through your account or email us directly.

REVIEW SIGNALS

How We Earn Your Trust

Encryption Standard

All payment and account data travels through SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Regular Audits

We conduct quarterly security reviews to identify and fix vulnerabilities before they become problems for your account.

Compliance First

Our privacy practices align with Indonesian data protection standards and international payment security frameworks.

No Third-Party Sales

We don't monetize your data. Your information stays internal unless you explicitly consent to share it.

Transparent Logging

Every access to your account is logged. You can review login history and active sessions from your security settings.

Incident Response

If a breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account.

BENCHMARKED

Privacy Across Our Platform

01

Live Casino Tables

Your gameplay data is encrypted and never shared with game providers. Only session length and outcome are logged.

02

Slot Lobbies

Slot history stays on your account. We track your play for responsible account management, not for marketing profiling.

03

Sportsbook Markets

Betting history is private. We use it only to calculate your account balance and detect unusual activity patterns.

04

Payment Processing

DANA, OVO, GoPay and QRIS transactions are handled by certified payment partners. We never store full card or wallet details.

05

Email Communications

We send account alerts and promotional updates only to the email you provide. Unsubscribe anytime from your preferences.

06

Mobile App Data

App usage is tracked for performance only. We don't collect device identifiers or location data without your permission.

07

Account Deletion

Request permanent deletion and we remove your data within 30 days, except where law requires us to retain records.

SERVICE CONTEXT

What Defines Our Privacy Approach

01
Minimal Collection We ask only for information we actually need. No unnecessary fields, no hidden data requests, no surprise permissions.
02
Clear Consent Before we use your data in any new way, we ask first. You control what we do with your information.
03
Local Compliance Our privacy practices respect Indonesian regulations and international standards for data protection and payment security.
04
Secure Storage Your account details, payment history and personal data are stored in encrypted databases with restricted access.
05
Regular Updates We review this policy annually and notify you of any changes. You're never surprised by new privacy terms.
06
Your Rights You can access, correct or delete your data anytime. We make it simple to exercise control over your information.

Privacy Questions Answered

We retain your data for 12 months to comply with financial regulations in supported regions. After that, we delete it unless law requires otherwise. You can request earlier deletion anytime.

No. Game providers see only your session ID and gameplay outcome, never your name, email or payment details. Your identity stays private between you and fantasibet.

No. Payment details are processed by certified payment partners. We store only a transaction reference and your account balance. Full payment data never touches our servers.

Yes. Every email includes an unsubscribe link. You can also manage communication preferences in your account settings. We'll stop sending promotions immediately.

We notify you within 48 hours and provide steps to secure your account. We also cover any fraudulent transactions on your account during the breach window.

No. Your data is never sold or shared with third-party marketers. We use it only to run your account and improve our platform for you.

Go to Account Settings, select Privacy, and click 'Download My Data'. We'll email you a complete file within 7 days. You can also request this via [email protected].